PhoneVitals › Restore error codes › Error 1002

iPhone restore error 1002

What iTunes and Finder are actually telling you, and which component to look at first.

Error 1002

No consistent cause — additional evidence is needed — Unknown restore error; Apple lists as possible hardware issue

Most likely: Not attributable to one part

Stop guessing which part failed

PhoneVitals reads the phone's own telemetry over USB and names the failing component with the evidence attached — battery gauge records, decoded kernel panics, board-level suspects. Your first device scan is free.

Download for Windows

Guides for the bench

What an iPhone will tell a Windows PC over USB
Reading iPhone kernel panic logs
Diagnosing an iPhone that won't charge
Checking the real battery cycle count

Other codes

-3198-2-10xE80000150xE800000A123469101112131416171820212326272829343536374045474853566875100100210041011101210131014101510501109111011131413141514171418142816001601160216031604

See all 100 restore error codes →